Legal

We believe clarity is part of good hospitality. This page explains the “house rules” for using our website, booking events or memberships, and how we care for your personal information.

Nothing complicated — just a clear commitment to keeping things safe and respectful.

Terms & Conditions

Last Updated: August 24, 2025

Welcome to Carmela’s Collective! By accessing or using our website, services, or space, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use

This website and physical space are operated by Carmela’s Collective. By using our services, you agree to be respectful, honest, and lawful in all interactions.

2. Services

We provide café, coworking, wellness, and event services. All offerings are subject to availability and may change at any time. Pricing and promotions may also be updated without notice.

3. Memberships & Bookings

Memberships and event bookings are non-transferable and must be used by the registered individual. We reserve the right to revoke access if our community guidelines are not followed.

4. Food & Allergy Disclaimer

While we strive to provide allergy-friendly options (including gluten-free and dairy-free), we cannot guarantee a completely allergen-free environment. Guests with severe allergies should exercise caution.

5. Limitation of Liability

Carmela’s Collective is not liable for any damages, losses, or injuries that may occur from using our website, services, or physical space.

6. Governing Law

These Terms & Conditions are governed by the laws of the State of New Jersey.

Privacy Policy

Last Updated: August 24, 2025

At Carmela’s Collective, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Contact information (name, email) when you subscribe or book with us

  • Payment information for memberships, bookings, and purchases

  • Voluntary information you share with us (surveys, sign-ups, etc.)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Send newsletters, updates, and promotions (you may unsubscribe at any time)

  • Process transactions and bookings

3. Information Sharing

We do not sell or rent your personal information. We may share limited information with trusted third-party providers (like payment processors or email platforms) as needed to operate our business.

4. Cookies & Analytics

Our website may use cookies or analytics tools to understand traffic and improve user experience. You can disable cookies in your browser settings if preferred.

5. Data Security

We take reasonable precautions to protect your personal data but cannot guarantee absolute security of information shared online.

6. Your Rights

You may request access, updates, or deletion of your personal information by contacting us at hello@carmelascollective.com.

Accessibility

Last updated: February 20, 2026

Carmela’s Collective (“we,” “our,” or “us”) is committed to making our website as accessible and user-friendly as possible for all visitors. We understand that accessing digital content can be challenging, and we strive to support accessibility within the scope of our team’s size, resources, and understanding of our community’s needs.

Our Approach to Accessibility

We make ongoing, good-faith efforts to improve the accessibility of our website and aim to follow generally accepted best practices, including the Web Content Accessibility Guidelines (WCAG), where feasible.

Our efforts may include:

  • Clear, readable typography and sufficient color contrast

  • Logical content structure and navigation

  • Alternative text for images when appropriate

  • Compatibility with keyboard navigation and assistive technologies

Accessibility is an ongoing process, and while we strive to make our site welcoming to everyone, we recognize that some areas may still need improvement.

Third-Party Content

Our website may include third-party tools or plugins that support functionality and security. Because these tools are developed and maintained externally, we do not have control over their accessibility and cannot guarantee their compliance.

Need Help or Have Feedback?

If you experience difficulty accessing any part of our website or would like to request information in an alternative format, please reach out to us at info@carmelascollective.com. We are happy to help and will do our best to respond in a timely and supportive manner.